TACCIA products have been constructed to the highest quality, utilizing meticulous craftsmanship, superior materials and numerous quality control standards. TACCIA stands behind its products and is pleased to offer a Limited Lifetime Mechanical Warranty which covers defects in materials or workmanship throughout the life with the original owner. This warranty does not cover damages incurred from user abuse, misuse or non-factory alterations or modifications of any kind.

To properly initiate either a Warranty or Non-Warranty Service request, please send an e-mail to: returns@itoya.com, addressing the subject as “TACCIA Return Authorization Request” along with the following information:

– Your complete contact information: name, address, telephone number(s) and e-mail address.
– Briefly state the issue you are experiencing with your Taccia product.
– If possible, please provide Proof of Purchase information for each product.
– Please allow 2-3 weeks for most repairs to be completed and returned.